Delivery

Delivery and Shipping Information

UK

Anklita sends out all of its jewellery with love and care, in a branded box with a luxury suede interior, perfect to store your jewellery to keep it safe and tangle free. We use Royal Mail to deliver all UK orders, using their signed for service in order to ensure security, aiming to deliver within 3-5 working days for Standard Delivery, and Next Working Day for Next Day Delivery. We endeavour to dispatch all orders within one working day subject to availability and payment clearance. All items displayed on the website should be in stock, however if we have just sold out, we will inform you via email with a delivery time.

Europe & Rest of the World

Orders placed outside of the UK are sent via Royal Mail’s local postal service through a signed for service and should arrive at the destination; Europe within 5-7 working days and Rest of the world within 7-9 working days. For a list of countries this covers, please visit the Royal Mail website. This can be tracked through the Royal Mail/local postal service’s website under Royal Mail International Signed For Service.

We complete the necessary customs declaration forms for all orders shipped outside of the UK, however if delays to delivery occur due to items being held up in customs, we cannot be held responsible. All of our deliveries require a signature upon receipt at their destination and are covered by Royal Mail’s insurance.

This is a signed for service therefore if you are not able to sign for your parcel, the courier will leave a calling card for re-delivery or collection from your local depot. Your order will be delivered to the address you gave when placing your order. It is your responsibility to ensure the delivery details entered are accurate and someone is available to sign for and collect the delivery. The customer is held responsible for any duties and taxes incurred in the country of destination. If the postal service was unable to deliver to you and consequently the package is returned to us, you will be held responsible for the cost of the repeat delivery. Please understand that more remote locations may take slightly longer than quoted above.

General Delivery

You will receive an order confirmation when the order has been placed to the email address entered at checkout. Once payment has been accepted and the billing address verified, we will then dispatch the goods. We will send another email informing you that your goods have been dispatched and your parcel is on its way to you.

Anklita aims to ensure all items are delivered and presented to you at a high standard, however we are not liable for any damage incurred during transit or non-delivery of your package. If the jewellery item(s) appears damaged upon receipt, please inform us within 48 hours.

All packages are covered by Royal Mail insurance with a signature required upon receipt of the delivery. Please go to the Royal Mail website for further information regarding re-delivery, calling cards or collection from your local collection depot/Post Office.

If you are purchasing an Anklita item(s) from outside the UK, currency fluctuations and credit card charges can sometimes affect the amount billed on your credit card.

Promotional discounts may be available on occasions (supplied by us), which will either apply to all or specific items. If it applies to specific items, we will stipulate this to avoid confusion.

 

Delivery Charges

Standard UK Delivery

£4.95 Royal Mail Signed For Service (delivered within 3-5 working days).

We are delighted to offer you FREE UK NEXT DAY Delivery for all orders above £100.

UK Next Working Day Delivery

£6.95 Royal Mail Special Delivery Service (delivered Next Working Day). Orders must be placed before 1pm to receive them the next working day. Excludes deliveries on Saturdays, Sundays & Bank holidays.

 

Overseas Deliveries - Outside of the U.K.

Europe:

£9.95 Royal Mail International Tracked & Signed for Service. Royal Mail or local postal equivalent service delivered within 5-7 working days.

Rest of the World:

£13.95 Royal Mail International Tracked & Signed for Service. Royal Mail or local postal equivalent service delivered within 7-9 working days.